How to improve your communication skills
Many of us, both ordinary people and communication professionals, often wonder -each for our own reasons- how we could improve our communication skills. This thought prompted me to create a series of courses for business executives in order to exchange views on this particularly important topic. The steps listed below I think to provide a […]
Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?
Esther is a well-liked manager of a small team. Kind and respectful, she is sensitive to the needs of others. She is a problem solver; she tends to see setbacks as opportunities. She’s always engaged and is a source of calm to her colleagues. Her manager feels lucky to have such an easy direct report […]