Customer Service

Small businesses and e-commerce: A difficult undertaking

During the past months, and especially after the outbreak of the Coronavirus, the trend of online shopping has increased a lot. Because of the restriction measures and the consecutive lockdown decisions, it has been made easier and more preferable to shop online. Not only the fashion industry, but also supermarkets, toy stores, pharmacies and cosmetic […]

Black Friday: Help your customers adapt to the new era

As we are heading to the end of November, Black Friday has already arrived! Typically, we can imagine thousands of people rushing to the local/mall stores stuck next to each other at the line, to make their purchases at the lowest prices. However, due to the COVID-19 global pandemic, we are facing one of the […]